dhenara

Frequently Asked Questions

LLMs and APIs

What all LLM models are supported?

Currently we support

  • Open-AI Chat Models
    • gpt-4
    • gpt-4o
    • gpt-4o-mini
    • gpt-4-turbo
    • gpt-3.5-turbo
  • Google Gemini Chat Models
    • gemini-1.5-flash
    • gemini-1.5-pro
    • gemini-1.0-pro
  • Anthropic Models
    • claude-3.5-sonnet
    • claude-3-sonnet
    • claude-3-opus
    • claude-3-haiku

Microsoft or Open-AI APIs?

To accessing Open-AI models via APIs, you have 2 options

  • Through direct API call to models hosted in Open-AI Infra
  • Through Microsoft API calls to the models hosted in Azure
Currently we support only Open-AI API keys, but if your organization have specific need to use only Microsoft hosted models, talk to us and we will enable it for you.

OpenAI API Keys

To create an OpenAI API key, visit OpenAI platform

Gemini API Keys

For Google models API access, you need to add it in aistudio.google.com . Note that you need to have GCP (Google-Clould-Platform) project with appropriate billing enabled for this. Read Gemini Documentation for more details.

Anthropic API Keys

To create an Anthropic API key, visit Anthropic developer platform

How does it works?

What is Ephatha?

Ephatha is our web-app, which allows you to interact with LLMs, currently supporting only chat. What is unique about it is, this the app that allows you to interact with LLMs from multiple providers (like Open-AI, Google, Anthropic) in the same app.

How does it works?

Short Answer: Buy a plan from us, add API keys of the LLM providers into to your workspace and start chat/interactions.We are not providers of LLMs, we are only a platform where you can add your own API keys (securely) to your workspace and interact with them easily.

What is included in the plan?

When you purchase a plan from us, you will get access to your workspace. Nothing else is included in the plan. For the LLM usage, you will directly pay to their providers.

Data and Privacy

Do you use or sell our data for training or anything else?

Absolutely No. We don't use or sell your data.

Does LLM providers use our data for their models training?

Open AI

As per OpenAi documentation on 5th July 2024, they state,

At OpenAI, protecting user data is fundamental to our mission. We do not train our models on inputs and outputs through our API.
Google
Google API usages offer a free quoto currecntly, and google will use your data if you are using this free quota. But if you enable payemnt via a paid GCP project, your data will not be used for traning is what is thier in Terms Page

As per OpenA Terms Docs on 5th July 2024, they state,

When you're using Paid Services, Google doesn't use your prompts (including associated system instructions, cached content, and files such as images, videos, or documents) or responses to improve our products, and will process your prompts and responses in accordance with the Data Processing Addendum for Products Where Google is a Data Processor. This data may be stored transiently or cached in any country in which Google or its agents maintain facilities..
If you want to know more, please visit the LLM providers terms pages.

Payments and Refunds

Are the payments made in the platform safe?

We use Stripe which is world's leading payement API platform and absolutely safe. We do not store or access your payment method data such as card details, in our platform. IF you choose to store it in checkout, stripe will store it in their platform for any future payemtns.

Can I get a refund?

At this stage, we won't be able to issue a refund once a payment is made.


Reach Us

Email

support

support@dhenara.com

Address

United States

651 N Broad St, Suite 201, Middletown, DE 19709