Effective Date: 26-Nov-2024
At Dhenara, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we collect from you while you use our application, how we use it, and the steps we take to ensure your information is protected.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we may collect include:
- Contact Information: Your name, address, email address, and telephone number.
- Payment Information: If you make purchases, we collect relevant data such as your credit card number and billing address.
- Technical Data: We collect information about the interface and features you use, including how you interact with our services and the devices and technology you use.
2. How We Use Information
The information we collect allows us to:
- Provide, maintain, and improve our services.
- Process transactions and send related information such as confirmations and invoices.
- Send updates, security alerts, and account notifications.
- Respond to your comments, questions, and provide customer service.
- Conduct research and analysis for enhancing our services.
3. Sharing of Information
We do not share personal information with companies, organizations, or individuals outside of Dhenara except in the following cases:
- With your consent. We will share personal information outside of Dhenara when we have your consent.
- For legal reasons. We will share personal information if we believe that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request. This may also include sharing required information with LLM providers in the event of misuse or illegal use of AI models by any users.
4. Data Security
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain security, integrity, and availability of your information.
5. Your Rights
You may have certain rights regarding your personal information, including the:
- Right to access, correct, update, or request deletion of your personal information.
- Right to object to processing of your personal data, ask us to restrict processing of your data or request portability of your data.
- Right to opt out of marketing communications we send you at any time.
6. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track the activity on our service and we hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@dhenara.com
